Our capabilities
StarFlight is a leading provider of mission-critical rotary wing services with capabilities in:
- aircraft, mission systems and design
- specialist personnel
- engineering and maintenance
- training and checking
- communications and coordination
- operating facility design and construction
- logistics co-ordination
We understand that safety, reliability and affordability is critical.
Aircraft, systems and design
StarFlight provides cutting edge solutions for the provision of aircraft, ensuring each aircraft is specially modified and fit-out with capability to provide bespoke mission systems design. Our extensive fleet of aircraft, global specialists and relationships with our industry leading partners makes this possible.
Provision of aircraft
StarFlight has access to an extensive existing fleet of rotary-wing aircraft and can procure additional aircraft through operating lease and finance lease options.
Our fleet includes the latest AW139, AW169, AW160, H145 and B412 helicopters and Challenger 604 jets. This ability to access established infrastructure greatly reduces the risk of delays for our clients in acquiring and mobilising aircraft and reduces costs to the customer.
Specialist modifications and fit-out
We work with our clients to design and reconfigure aircraft interiors for operational flexibility, including law enforcement, aeromedical services, search and rescue, and border protection. Our aircraft are modified by global specialists located in Queensland, Victoria and Tasmania.
Mission systems design
StarFlight understands the importance of combining the latest aircraft and interiors with intuitive, digital mission systems that combine tactical imagery, instrumentation and live, multi-user data. Fit-for-purpose system designs help multiple crews work seamlessly as a single team. Real time reporting capability is often critical. StarFlight works with its partners to design, build and certify integrated mission systems and capability.
Community engagement
Partnering with local media, councils, and stakeholder groups to share stories, case studies, and community endorsements across digital and traditional channels.
Engineering and maintenance
Where highly specialised aircraft engine maintenance is required, we partner with some of the most experienced aircraft manufacturers in the world.
This mature fleet management experience ensures high availability of aircraft for all clients.
Our specialists also manage the engineering and maintenance requirements for ground handling equipment required for the aircraft, including aircraft towing vehicles, tooling, and support equipment. In addition, the team deploys engineering support personnel to third party aviation organisations for on-site support and manages an in-house training and apprenticeship program.
Communications, Coordination and Control Centre
StarFlight’s 24/7 operational hub, the LifeFlight Communications, Coordination and Control Centre (C3), is responsible for coordinating complex operations across Australia and around the world. C3 staff handled almost 85,411 calls and 370,607 SMS messages in FY 2022/23 to ensure urgent aeromedical services got to those in need, including unprecedented COVID-19 demand. Our coordinators specialise in retrieval medicine, emergency response, medical management and aviation disciplines.
In line with our continuous improvement targets, we update the systems that measure, analyse and adapt data in real time, so we can improve our decision making and response times.